Refund Policy

Through the Sites, Hex Infotrader provides electronic web-based platforms for exchanging information between buyers and sellers of products and services. Hex Infotrader additionally provides electronic web-based transaction platforms for Customers to place, accept, conclude, manage and fulfill orders for the provision of products and services online within the Sites subject to the terms of the Transaction Services Agreement. However, for any Services, Hex Infotrader does not represent either the seller or the buyer in specific transactions. Hex Infotrader does not control and is not liable or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Sites, the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.

Users are hereby made aware that there may be risks of dealing with people acting under false pretences. Hex Infotrader uses several techniques to verify the accuracy of certain information our paying Users provide us when they register for a paying membership service on the Sites. However, because user verification on the Internet is difficult, Hex Infotrader cannot and does not confirm each User’s purported identity. We encourage you to use various means, as well as common sense, to evaluate with whom you are dealing.

Buyers and sellers on the Sites are solely responsible for setting out and performance of the terms and conditions of the transactions conducted on, through or as a result of use of the Sites or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage, subject to any additional obligations imposed under the Transaction Services Agreement

In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify Hex Infotrader from all claims, demands, actions, proceedings, costs, expenses and damages arising out of or in connection with such dispute or the transaction.